Privacy Policy

Welcome to Avlyy . We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and retain information when you use our platform.

1. Information We Collect

When you interact with our platform, we may collect the following types of information:

• Personal Details: Name, email address, phone number, and account credentials.
• Booking & Usage Data: Appointment histories, operational schedules, customer information, and platform interaction details.
• Technical Data: IP addresses, browser type, device information, and technical analytics used for security and optimization.

2. How We Use Your Information

We may process collected information to:

• Facilitate schedule management and appointment bookings.
• Send important account updates, reminders, confirmations, and service notifications.
• Provide, maintain, improve, and troubleshoot our services.
• Protect our platform against fraud, abuse, and unauthorized access.

3. Data Sharing & Security

We do not sell your personal data. Information may be shared with trusted third-party service providers when necessary to operate the platform, such as hosting providers, database services, transactional email providers, and other technical infrastructure providers.

We take reasonable administrative and technical measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

4. Your Rights & Choices

You may have the right to access, correct, update, or request deletion of personal information associated with your account. You may also contact us regarding questions or concerns about how your information is handled.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

6. Account Deletion

If you request deletion of your account, we will take reasonable steps to remove or anonymize associated information, subject to information that must be retained for legal, security, or legitimate business purposes.

7. Cookies & Similar Technologies

Our platform may use cookies or similar technologies where necessary to maintain sessions, remember preferences, improve functionality, and help protect the platform.

8. Third-Party Services

Some features may rely on third-party service providers. These providers may process information according to their own privacy policies and terms. We encourage users to review the privacy practices of third-party services they interact with.

9. Children's Privacy

Our platform is not intended for individuals who are below the applicable legal age required to use the service. We do not knowingly collect personal information from children in violation of applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. Updated versions will be published on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: [email protected]